We unfortunately do not have any refund policies at the moment. However, if you've made a purchase by mistake or would like to upgrade your membership plan, please email support@truckerpath.com with the original payment receipt (if you have one) and subject line "Refund Request". Our support team will review your case and get back to you in 5 - 7 business days.
Comments
16 comments
Really no refunds when I only authorized $29.99 a month not $299 a month
This app is a piece of trash‼️ You should refund everyone and try again.
It said 29.99 and the u charged me 166 dollars
You charged me $159 and I thought it was going to be $8.30 a month. I see an above comment that says $29.99. I'll tell you what, I'd be willing to pay that for this month and then uninstall your APP and be done with this shady business. Please don't think that we don't have any recourse. This is not a threat, it's a fact. You need to start doing straight business. Please don't act like these are just rare mistakes. This is obviously the way you do business. It will catch up to you if you don't start doing straight and honest transactions and resolving your "mistakes".
I also signed up for the free 7 day trial and then $29.99/mo and was billed for the six month plan of $149.99. I can't figure out how to use the GPS even. And I couldn't cancel it because I couldn't figure out how to do it until I searched and searched online and finally found an email and sent you an email. Please refund the full amount! Or at least the $120 extra I was charged.
So this is what companies do? I see several comments in here about the fee it says it will charge and then charging over $100. The free 7 day trial isn’t as transparent as it should be. I was charged $149 anyway and there is no refund after canceling before the trial period. Make you money, TruckerPath! Or should I say steal peoples money.
Charged me $163 without me knowing..this's fraud
On 4/14/23, I signed for seven days free trial. Today is 4/18/23 and I don’t want to subscription.
Pls cancel the subscription immediately as of4/18/2023. Thanks
I agreed to $8.99,but u charged my account $164.99,are you all serious? That's 3rd degree Robbery
Just like everyone else said, you claim to have a trail period and then charge people the full amount before the trial period ends. You need to refund people their money!
Let's keep trucking guys ... Stop complaining
I would like a refund. This was supposed to be a 7 day trial. I've been charged for six months. I will contact my credit card company to dispute the charges and I will contact the Attorney General to file a complaint.
Definitely should be more clear about what you are actually charging. As consumers we are also responsible to read what we are paying and paying for. I had to be very intentional about making sure I clicked the more expensive monthly option and not the billed annually for less per month option. There is no free trial for this service. I’m disappointed in the billing not being transparent but I am giving them a month paid to see if I want to keep it. I’m leaning the app.
I canceled my subscription 6 months ago and 299.99 was just taken from my account and i didn't authorize the withdrawal. I would like a refund.
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